Disclaimer

The information provided on Innoway Services LLP's website and platforms is for general informational purposes only. While we strive to ensure that content is accurate, complete, and up to date regarding our travel services (tour packages, flight bookings, hotel reservations, bus tickets) and complementary financial services (Money Transfer, AEPS Banking Services, BBPS Bill Payments), we make no representations or warranties of any kind, express or implied, about the reliability, suitability, or availability of the information, products, services, or related graphics contained herein.

Tour Packages & Travel Services: All travel arrangements including tour packages, flights, hotels, and transportation are subject to service provider terms, availability, and external factors. We are not liable for travel disruptions, weather conditions, political situations, or service provider cancellations. Travel insurance is recommended for all bookings.

Flight Bookings: Airline schedules, fares, and availability are subject to change without notice. We are not responsible for airline cancellations, delays, or schedule changes. Baggage policies and cancellation terms vary by airline.

Hotel Reservations: Hotel availability, room types, and amenities are subject to change. We are not liable for hotel overbooking, service quality issues, or property changes. Check-in/check-out times and cancellation policies are set by individual properties.

Money Transfer Services: Transactions are subject to banking regulations, transaction limits, and processing times. We are not liable for delays caused by banking partners, technical issues, or regulatory requirements. Users must verify recipient details before initiating transfers.

AEPS (Aadhaar Enabled Payment System) Banking Services: AEPS transactions — balance inquiry, mini statement, and cash withdrawal — depend on Aadhaar-linked biometric authentication, NPCI switch availability, and banking partner infrastructure. Service disruptions, authentication failures, biometric mismatches, or technical issues may occur. We are not responsible for such third-party service interruptions or for consequences arising from incorrect Aadhaar/bank linkage.

BBPS (Bharat Bill Payment System) Services: BBPS transactions are subject to biller terms, due dates, and processing times. We are not liable for late payments, incorrect biller information provided by the user, or biller-side service issues.

The content on this website does not constitute travel, financial, investment, or legal advice. We provide travel booking services and complementary financial technology services (including AEPS and BBPS) only. Users should make independent decisions based on their specific requirements and circumstances.

Innoway Services LLP shall not be held liable for any direct, indirect, incidental, special, or consequential damages arising from:

• Use or inability to use our travel or financial services, including AEPS and BBPS
• Travel disruptions, cancellations, or itinerary changes
• Service interruptions or technical failures, including Aadhaar authentication or biller-network downtime
• Unauthorised access to or alteration of user transmissions
• Third-party actions or omissions (airlines, hotels, banks, NPCI, billers)
• Regulatory changes affecting service availability
• Force majeure events beyond our control
• Travel advisories, health concerns, or safety issues

Our services integrate with airlines, hotels, travel service providers, banking partners, AEPS/NPCI switches, BBPS billers, payment gateways, and technology providers. We do not endorse or assume responsibility for the content, policies, availability, or practices of any third-party services. Users are subject to the terms and conditions of these third-party providers.

Our services operate under applicable Indian laws and regulations including:

• Travel industry regulations and consumer protection laws
• Reserve Bank of India (RBI) guidelines for financial services
• Payment and Settlement Systems Act, 2007
• NPCI rules and regulations governing AEPS and BBPS
• UIDAI guidelines for Aadhaar-based authentication used in AEPS
• Anti-Money Laundering (AML) standards
• Know Your Customer (KYC) requirements

Service availability and terms may change based on regulatory requirements.

All logos, trademarks, brand names, travel content, and proprietary technology mentioned on this platform are the property of their respective owners. Their inclusion does not imply any affiliation, endorsement, or association unless expressly stated. Innoway Services LLP's technology, travel packages, and platform are protected by intellectual property laws.

We reserve the right to modify, update, suspend, or discontinue any part of our travel or financial services, features, or website content at any time without prior notice. This includes changes to travel packages, commission structures, AEPS/BBPS service availability, and partnership terms.

Users and travel partners are responsible for:

• Maintaining accurate and updated registration information
• Protecting login credentials and security information
• Complying with applicable laws and regulations
• Verifying travel and transaction details before confirmation, including Aadhaar number and biller details for AEPS/BBPS transactions
• Carrying valid travel documents and insurance
• Reporting suspicious activities immediately
• Paying applicable taxes on earnings

For questions about this disclaimer or our services, please contact: